Return Policy: All sales are final.
ChiaChains Co does not accept returns or exchanges.
Pre-Order Policy: If an item is for pre-order only, that means that product is currently sold out and we are currently working on creating more inventory. Please allow 2-3 weeks for those pre-order items to be shipped.
ChiaChains Co is not responsible for lost or damaged packages.
If your items arrive damaged please contact us within 24 hours of receiving the items and we will do our best to accommodate you.
If you receive the wrong item please contact us ASAP. Please provide us with proof of purchase; and a photo of the wrong items received.
If you have any questions or concerns please don't hesitate to contact us!
We respond to all emails within 24 hours.